Below is a comprehensive, website-ready Shipping Policy tailored for an e-commerce dry fruits brand like Fruitose. The language is clear, professional, and aligned with Indian e-commerce practices.

Shipping Policy

At Fruitose, we are committed to delivering premium quality dry fruits to our customers in a timely, safe, and hygienic manner. Please read our Shipping Policy carefully to understand how we process and deliver orders.

Order Processing

• All orders placed on the Fruitose website are processed within 1–3 working days after successful payment confirmation.

• Orders received on Sundays or public holidays will be processed on the next working day.

• Once your order is processed and dispatched, you will receive a confirmation message along with tracking details.

Shipping & Delivery Timeline

• After dispatch, delivery may be expected within 5–7 working days, depending on the delivery location and courier partner operations.

• Delivery timelines may vary for remote or non-serviceable areas.

• While we strive to meet estimated delivery times, unforeseen circumstances such as weather conditions, logistics disruptions, or regional restrictions may cause delays.

Shipping Coverage

• Fruitose currently ships across India.

• Delivery is subject to service availability in your pin code as per our courier partners.

Shipping Charges

• Shipping charges, if applicable, will be clearly mentioned at checkout before order confirmation.

• Any promotional free-shipping offers will be communicated on the website or during special campaigns.

Packaging & Quality Assurance

• All products are packed in hygienic, food-grade packaging to ensure freshness and quality during transit.

• Due to the perishable nature of dry fruits, we take extra care in sealing and handling each order.

Order Tracking

• Once dispatched, customers can track their order using the tracking link provided via email or SMS.

• For any assistance regarding shipment tracking, customers may contact our support team.

Delivery Attempt & Address Accuracy

 

• Customers are requested to ensure that the shipping address, contact number, and pin code are accurate at the time of placing the order.

• Fruitose shall not be responsible for delays or non-delivery caused by incorrect or incomplete address details.

• In case of unsuccessful delivery attempts due to customer unavailability, re-delivery will be subject to courier partner policies.

Damaged or Missing Packages

• If the outer packaging appears tampered with or damaged at the time of delivery, customers are advised to refuse the delivery and notify us immediately.

• Any issues related to damaged, missing, or incorrect items must be reported to us within 24 hours of delivery along with supporting photographs.

International Shipping

• Currently, Fruitose does not offer international shipping.

• International shipping services may be introduced in the future and will be updated on the website accordingly.

Contact Us

For any questions related to shipping or delivery, please contact us at:

📧 fruitoseglobal@gmail.com